Terms and Conditions
Damage or Loss
Notification of any complaint regarding an order must be made in writing within 2 working days of receipt of the goods. After this time, the company cannot accept any liability regarding shortages, damage or loss as the goods are out of our care and no longer covered by our or our carrier’s replacements policy and insurance.
NB Pre-contractual Conditions of
1. All orders are accepted on the basis of prices ruling at the time of despatch.
2. All delivery items are subject to the availability of materials and services.
3. We do not accept any responsibility for failure of services or circumstances beyond our control.
4. Delivery times are given in good faith and we cannot guarantee or accept responsibility for timed and dated deliveries where carried by third parties.
5. We cannot be held accountable for any charges or compensation wherein we have not given prior agreement for services provided due to late delivery.
6. Lesco endeavour to meet our customers requirements accurately - However we are not liable for any additional product that may be required if the brief has not been totally met.
7. Any Contracts or Special Arrangements can only be signed by a Director of Lesco and not by an employee.
8. All goods remain the property of Lesco Products Ltd. until invoices in respect of those goods are settled in full.
Storage
If storage is undertaken for a period of one month or more, by prior agreement with the Directors of Lesco Products, space will be charged at a pre-agreed Rental.
New Accounts
First orders are always by Proforma invoice. A credit A/C can only be opened after a credit application form has been completed and the worthiness ratified on the recommendation obtained from a national credit reference agency.
Fully authenticated Credit or Purchase Cards are accepted (UK Mainland ONLY).
NEW Packing and Carriage Charges (Effective as of 01/01/2011)
Chargeable on all orders.
Standard Carriage of £19.95 NET (for order value up to £1,000 NET);
Carriage charge of £6.50 NET - sent 1st Class Recorded. (for small size packages. No more than 30 x 30 x 30 cms volumetric);
Carriage charge of £49.00 NET (for order value between £1,001 to £2,000 NET);
Carriage charge of £149.00 NET (for order value between £2,001 to £3,500 NET);
Carriage charge of £199.00 NET (for order value between £3,501 to £5,000 NET);
Carriage charge of £249.00 NET (for order value of £5,001 to £7,500 NET).
Carriage charge - by number of pallets (for order value of £7,501 NET and above; or categories under the “Special Delivery Charges” – see below).
These above costs are for
We reserve the right to charge full cost of carriage on consignments as and when notified. Overnight charge, under 25kgs £19.95 NET. Over 25kgs when requested at cost. Full carriage is chargeable on all offshore orders including Channel Isles, Isle of Wight,
Special Delivery Charges
HOTBOX, CZ BINS, Large Furniture, Lockers, Glass and items over 2 meters in length:
Due to the need for additional packaging, carriers size and weight regulations, the possible need for truck tail lift and two operatives plus carriers charges, consignments will be charged per pallet. A carriage charge of £69.00 NET plus vat per pallet is applicable as and when notified.
Pallet Load Example
50L CZ Bin – 24 units per pallet,
100L CZ Bin – 16 units per pallet,
HOTBOX – 48 units per pallet.
PLEASE NOTE: There are special CARRIAGE CHARGES on GLASS PRODUCTS. Please check with our sales office.
All carriage charges attract VAT at the prevailing rate at time of supply.
(VAT @ 20%)
Site Delivery
All goods delivered as directed to customers site are not treated as delivered to customers own premises. It is the responsibility of the customer to sign for receipt and check for conformity. Lesco will consider signed paperwork as proof of delivery. All goods signed for in good order will cancel any future claim for damage at any time. Lesco do not accept responsibility for any damage claim after time of delivery.
Return of Goods
Goods which have been correctly supplied and dispatched by the Company in accordance with a customer's order but which the customer no longer wishes to retain may only be returned after the approval of a Director of Lesco Products Limited has been sought and granted in writing. Application to return correctly supplied goods must be made within 7-10 days of receipt of goods. A 35% handling charge of full list price, before discount, is made in all cases to cover repacking and restocking as new. The client must return the goods at their own cost or arrange collection by Lesco or carrier appointed by Lesco. Collection will be an extra charge. Estimate for cost of such collections can be given. On acceptance goods must be returned or made available for collection within 7-10 days. All goods can only be accepted at the above terms if in original packaging and in re-saleable condition.
"Goods which are deemed to be 'Special Order' in that they are of special Manufacture and a special Import - Or are Non Standard Stock are Non-Returnable".
Samples
These are sent as chargeable goods to be credited on return. Goods returned within 30 days which are in a re-saleable condition and original packaging are credited in full.
Samples retained after 30 days will be charged unless prior arrangement is made for the extension of the loan period. Only samples returned in a re-saleable condition and in the original packaging will be credited. We reserve the right to charge for shortages and damaged goods in full. For samples retained after 90 days we undertake to negotiate a purchase value.
Specials / Bespoke items
Non standard items needing special manufacture will be undertaken on the receipt of a written order. Once manufacture has commenced we cannot accept cancellation for any reason. A pre-payment of 100% will be required to underwrite the manufacture. Once the order is received and manufacture commenced then they cannot be cancelled without written permission from a Director.
Specification
Please refer to Lesco colour brochure and leaflets.
Standard Terms
Strictly 30 DAYS following date of invoice. We reserve the right to charge interest in accordance with ‘The Late Payment of Commercial Debts (interest) Act 1998'. Full payment in advance will also be requested for goods and services where those goods are to be rental stored by Lesco (This by prior arrangement with the Directors) on the client's behalf for a period over 1 month.
Amendment 7/8/2002 at the rate set within that Act on all orders exceeding agreed terms.
Variation
All rights reserved to improve, vary, change or update any specification contained in sales literature.
Variation of Terms and Conditions of
These terms and conditions can only be varied, altered or changed in writing by a Director of the Company. No employee of the Company has the authority to vary, add or amend any of the above terms and conditions.
VAT
All prices are subject to VAT at the current rate.
Aborted Delivery
If delivery address supplied is incomplete or the delivery is refused for any reason and our carrier has to put the delivery on hold. We will charge for holds and re-delivery costs in full.
Cancellation
No order may be cancelled without the consent of a director of Lesco in writing. Lesco reserves the right to claim all loss and expenses which may be incurred as a result of cancellation. Please read in conjunction with terms above relating to goods which are deemed to be 'Special Order' or ‘Bespoke’ in that they need to be Manufactured or Imported or are Non Standard Stock.
This also applies to orders accepted for standard products prior to delivery.
Overdue Accounts
Where an account exceeds the agreed terms of credit or payment, notification will be sent in the form of a letter that goods will be withheld until such time as payments are made to bring the account up to date. We understand and will exercise our statutory right to interest under the Late Payment of Commercial Debts (interest) Act 1998 if we are not paid according to agreed credit terms.
Default
Where a client defaults on payment of a legitimate charge supported by clear and correct invoiced amounts and supported by written proof of liability, Legal action will be taken in all cases to recover that debt.
PLEASE NOTE:
Range
We are always happy to quote specials.
Colour Coating
All non standard paint or powder finishes will be 20% extra. Please check if applicable.
Installation Service
LESCO offers a Fully Insured and Competitively Priced Installation Service. Charged at £30.00 NET per man per hour - Between 9am and 5pm Monday to Friday (normal working hours) as a guide. Out of hours, Monday to Friday only are charged at £40.00 NET per man per hour. Weekends are charged at £50.00 NET per man per hour - Travelling time is chargeable at the same rate. All Vehicles, Toll's, Equipment, Fixings and Waste Disposal from the installation only are included.
Special rates for projects within 150 mile radius of
Half daily charged at £295.00 NET for 2 men including travel time.
One daily charged at £495.00 NET for 2 men including travel time.
LESCO are an Installer Only and as such are not responsible for making good, decorating the fabric of the building or the removal and disposal of old equipment . *Please insure that we are notified of any Delivery Procedure / Security Procedure / Parking Arrangements / Area Clearing / Health and Safety Rules / Installation Restrictions at Site that may cause Delay to Works commencing, as this could lead to further charges. In some cases it may be necessary for LESCO to use a Third party installer.
All specifications are by quotation only and all prices are negotiable.
--------------------------------------------------------------------------------------------------------
All Images, Product Selection and Style of Presentation are the Intellectual Property of Lesco Products Ltd and permission should be sought from the Directors if it is to be copied in part or in full.
Updated: 19th October 2011.
